Shipping & Delivery
Here are some commonly asked questions about shipping and delivery for custom apparel from Broken Arrow.
UPS says it's a [X] day ship to my location, can you guarantee it will get to me by then?
We wish we had control over UPS, but unfortunately, we don't. Although we cannot guarantee UPS's shipping times, we can guarantee that we will give it to UPS in the time agreed upon between you and our sales reps. Occasionally, UPS does have delays in their services based on weather or unforeseen issues, so its best to allot yourself a couple of extra days before your deadline.
How long will it take to receive my order?
We allow FOUR business days for production after you have approved artwork. Your order will ship on the next business day. Delivery time varies depending on your location.
Need your order within a week?
No problem, rush services are available. We will do whatever it takes to ensure timely delivery of your garments. Call today!
Do you have free shipping?
Yes! We have free shipping for orders less then 999 garments via UPS Ground to anywhere in the US, except Alaska or Hawaii. We also provide free shipping to military APO addresses. If you need shipping outside of these parameters, shipping fees may apply.