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Custom Screen Printing

Available Careers at Broken Arrow Wear

Our focus is to attract and develop great talent. Are you ready to be challenged? Are you ready to achieve and be recognized? Want a non-corporate environment where your ideas can be heard? Explore the possibilities and start your job search by applying for open positions. We have great opportunities available, and are passionate about helping our people progress. We offer great employee benefits and a fun work environment with employees passionate about their jobs.

Position Available

Customer Service

What is a typical day at Broken Arrow as a customer service person?
Come in at 9:30 am and hit the ground running! You’ll be picking up calls, working with customers via email and helping walks in with their custom screen printing and embroidery orders. You’ll be so busy there will be no time to be bored! Before you know it, you’ll check the clock and it's time to go home at 6:00PM. Don’t love a multi-tasking fast pace environment? Need not apply.

Do you have what it takes? For this position, you’ll need:

  • an awesome attitude and positive mindset (if you’re cranky, stop reading!)
  • to be creative
  • to provide suggestions and solutions for customers
  • to be mindful of details
  • excellent grammar
  • excellent computer skills and the ability to navigate through multiple systems without assistance
  • an ability to multi-task and prioritize customer needs in high-volume, fast paced environment
  • to maintain composure and provide great customer service to people of all dispositions
  • to exercise independent judgment and stay on top of job duties
  • to work a 40-hour week between 8am to 6pm Monday through Friday.

Job Type: Full-time
Requirements: Associates degree+ or two+ years’ experience in customer service, marketing or related field.

Broken Arrow was rated one of the best places to work in 2016! Broken Arrow T-Shirt Printing and Embroidery www.brokenarrowwear.com is a national screen-printing and embroidery company that specializes in custom art and logo designs and has one of the fastest turnaround times in the country. Products include screen-printed T-shirts, jackets, business wear, uniforms, athletic wear, bags, hats, and other accessories. Services include precision screen-printing, rare allover shirt printing, high-definition digital printing, custom embroidery, rhinestones, specialty inks, custom retagging, fulfillment services, and much more. Our custom-designed website brokenarrowwear.com brings in business from across the country and the world. Online shoppers can get instant quotes for custom apparel and promotional products or, for do-it-yourselfers, even create designs.

We are an equal opportunity employer and offer a comprehensive benefits package, including Health Insurance, IRA, life insurance, paid vacation and holidays, sick and bereavement leave, and personal time. If you are interested in this opportunity, please send a resume and cover letter to jobs@brokenarrowwear.com

Art Assistant

Position:Broken Arrow Screen printing and Embroidery is looking for an energetic, highly motivated, detailed and efficient person to assist our creative art team. Broken Arrow is a leader in silk screen printed and embroidered apparel. We are a professional t-shirt printing silk screening company that focuses on taking care of our customers.

Primary responsibilities are answering issues from our production facility, preparing artwork for production, posting artwork to the website (will train), some regular office assistant duties, and more, using Adobe Illustrator CS5 and Photoshop.

A strong candidate should be able to do the following:

  • Photoshop and Illustrator experience necessary
  • Work efficiently within tight deadlines
  • Take instructions and direction and run with them
  • Identify inconsistencies in paperwork/artwork before it goes into production

Other skills and abilities:

  • Organized
  • Problem Solver
  • Detail oriented
  • Good listener and fast learner
  • Any screen printing experience a big plus
  • Any embroidery or rhinestone experience a plus

Hours would be Monday through Friday 9:30am-6pm.

To apply for this position send your resume to jobs@brokenarrowwear.com
We have great opportunities available, and are passionate about helping our staff’s progress. This could be a part time (to full time) or full time position and we offer great employee benefits.

Check out our website www.Brokenarrowwear.com

We look forward to hearing from you!

Art Department Intern

Position:Broken Arrow Screen printing and Embroidery is looking for an energetic, highly motivated, detailed and efficient person to assist our creative art team. Broken Arrow is a leader in silk screen printed and embroidered apparel. We are a professional t-shirt printing silk screening company that focuses on taking care of our customers.

Responsibilities may vary from day to day. Some include posting artwork to the website (will train), some regular office assistant duties, upgrading our builder and more, using Adobe Illustrator CS5 and Photoshop.

A strong candidate should be able to do the following:

  • Photoshop and Illustrator experience necessary
  • Work efficiently within tight deadlines
  • Take instructions and direction and run with them
  • Identify inconsistencies in paperwork/artwork before it goes into production

Other skills and abilities:

  • Organized
  • Problem Solver
  • Detail oriented
  • Good listener and fast learner
  • Any screen printing experience a big plus
  • Any embroidery or rhinestone experience a plus

Hours would be Monday through Friday 9:30am-6pm.

To apply for this position send your resume to jobs@brokenarrowwear.com
We have great opportunities available, and are passionate about helping our staff’s progress. This could be a part time (to full time) or full time position and we offer great employee benefits.

Check out our website www.Brokenarrowwear.com

We look forward to hearing from you!

Customer Service Representative

Position:Broken Arrow Screen Printing and Embroidery is looking for an energetic, highly motivated, creative, customer focused individual to join our dynamic sales team. Broken Arrow is a leader in silk screen printed and embroidered apparel serving customers all over the world from our Des Moines headquarters.

As a Customer Service/Sales Representative you will:

  • Answer inbound customer calls
  • Receive and close customer orders over the phone, internet, and in our store
  • Assist customers using the online chat feature
  • Process customer payments using our online accounting system
  • Relay customer requests to our art team to design custom artwork
  • Process customer orders off of our online t-shirt designer
  • Work one on one with customers in person in our Des Moines showroom

A strong candidate should be able to:

  • Demonstrate confidence and a strong work ethic
  • Work well in a fast paced, exciting environment
  • Establish excellent rapport with customers
  • Work efficiently within tight deadlines
  • Process orders quickly and accurately
  • Display excellent time management, organizational, and interpersonal skills

Other skills and abilities required for this position:

  • Excellent phone skills
  • Organized
  • Problem Solver
  • Detail oriented
  • Good listener and fast learner
  • Minimum of 2 Years of sales/customer service experience required

Fulltime hours are Monday through Friday between 9:30am- 6pm Compensation based upon experience. This fulltime position offers excellent benefits including health and dental insurance, retirement plan, paid time off, and a fun work environment. If you are interested in joining our team, please send your resume and contact information to jobs@brokenarrowwear.com
For more information about our company please visit www.Brokenarrowwear.com

We look forward to hearing from you!

Customer Service & Sales Consultant

Position:One high-energy, fun-loving, goal-oriented extremely dependable human being. Do you love people? Do you want to be in charge of your own growth? Are you eager to work with a fun crew and help take them to an even higher level of sales, service, and customer experience? If you answered yes to any of the above questions, you are the person for us! Broken Arrow is on the hunt to find a highly motivated, results-driven person who believes in delivering outstanding customer service and sales to current and potential customers!

Your duties will also include:

  • Converse and educate potential and current customers via telephone, email, and chat to describe products and/or services that Broken Arrow offers
  • Generate quotes and explain product pricing to customers
  • Create valuable relationships between the customer and Broken Arrow
  • Follow up with customers via telephone or email in a timely manner
  • Be able to identify if there are any customer issues and be able to provide appropriate solutions to meet the customer and business needs
  • Consistently meet departmental sales goals, maintain accurate customer sales records, and maintain a high customer satisfaction rating.

For this position, you'll need:

  • One or more years of experience in customer service -- preferably in a high volume fast, paced environment.
  • Superior ability to close sales orders
  • Be able to quickly learn and share your knowledge of our large array of products
  • Strong customer service skills - including excellent verbal and written communication skills
  • Basic computer skills and the ability to navigate through multiple systems without assistance, such as Microsoft Office (Outlook, Word, Excel, and Acess)
  • Excellent organizational skills including an ability to multi-task and prioritize in a high-volume and fast paced environment
  • Manage and accurately update client information
  • Email marketing is a plus!

Hours: Full Time (Monday-Friday from 8am-6pm)

Broken Arrow T-Shirt Printing and Embroidery is an equal opportunity employer and offers a comprehensive benefits package, including Health Insurance, IRA, life insurance, paid vacation and holidays, sick and bereavement leave, and personal time. If you are interested in this position, please respond to this and send us your resume. We have great opportunities available, and are passionate about helping our staff's progress.

Broken Arrow T-Shirt Printing and Embroidery is a national screen-printing and embroidery company that specializes in custom art and logo designs and has one of the fastest turnaround times in the country. Products include screen-printed T-shirts, business wear, uniforms, athletic wear, bags, hats, and other accessories. Services include precision screen-printing, rare allover shirt printing, high-definition digital printing, custom embroidery, rhinestones, specialty inks, custom retagging, fulfillment services, and much more. Our custom-designed website brings in business from across the country and the world. From the website, shoppers can get instant quotes for custom apparel and promotional products or, for do-it-yourselfers, even create designs. Potential customers can also chat online or call the 800 number to ask questions and place orders. Broken Arrow produces all custom apparel in house and ship worldwide.

Graphic Designer

Position:Broken Arrow Screen printing and Embroidery is looking for an energetic, highly motivated, detailed and efficient person to assist our creative art team. Broken Arrow is a leader in silk screen printed and embroidered apparel. We are a professional t-shirt printing silk screening company that focuses on taking care of our customers.

As a Graphic Artist you will be primary responsible for preparing artwork for production, i.e. for screen-printing on apparel, rhinestones applied to apparel, digital printing on apparel, using Adobe Illustrator CS5 and Photoshop.

A strong candidate should be able to do the following:

  • Work proficiently in Adobe Illustrator CS5 demonstrating skill using all Illustrator tools
  • Work proficiently with Photoshop
  • Have a good understanding of and ability to us pathfinder)
  • Work efficiently within tight deadlines
  • Take instructions and direction and run with them
  • Identify inconsistencies in paperwork/artwork before it goes into production

Other skills and abilities:

  • Organized
  • Problem Solver
  • Detail oriented
  • Good listener and fast learner
  • Any screen printing experience a big plus
  • Any embroidery or rhinestone experience a plus

Hours would be Monday through Friday 9:30am-6pm.

To apply for this position send your resume to jobs@brokenarrowwear.com
We have great opportunities available, and are passionate about helping our staff’s progress. This could be a part time (to full time) or full time position and we offer great employee benefits. This position pays per hour based on experience.

Check out our website www.Brokenarrowwear.com

We look forward to hearing from you!

Screen Cleaner

Position:Broken Arrow Screen printing and Embroidery is looking for an energetic, highly motivated, resourceful and professional person to join our team. Broken Arrow is a leader in silk screen printed and embroidered apparel. We are a professional t-shirt printing silk screening company that focuses on taking care of our customers.

As a Screen Cleaner your primary responsibilities will include:

  • Remove all excess tape from screens
  • Remove emulsion from screen
  • De-grease screens (remove any leftover oils or ink from mesh and frame)
  • Transfer dirty screens from print area to cleaning area
  • Prep screens for printing (tape and transfer to presses)
  • If needed, may help in all areas of screen print

Hours would be Monday through Friday, any time between 7:00am - 6pm. Hours can be discussed.

To apply for this position send your resume to jobs@brokenarrowwear.com
We have great opportunities available, and are passionate about helping our staff’s progress.
No phone calls, please.
We look forward to hearing from you!

Quality Control Technician

Position:Broken Arrow Screen printing and Embroidery is looking for an energetic, highly motivated, resourceful and professional person to join our team. Broken Arrow is a leader in silk screen printed and embroidered apparel. We are a professional t-shirt printing silk screening company that focuses on taking care of our customers.

As a Quality Control Technician your primary responsibilities will include:

  • Verify all counts on upcoming and completed orders
  • Verify that all prints match comp from 1st shirt to the last shirt of an order
  • De-grease screens (remove any leftover oils or ink from mesh and frame)
  • Box orders when job is complete
  • Tape screens for printing
  • Transfers with a heat press
  • If needed, may help in all areas of screen print

Hours would be Tuesday through Friday from 8am to 6:30pm.

To apply for this position send your resume to jobs@brokenarrowwear.com
We have great opportunities available, and are passionate about helping our staff’s progress.
No phone calls, please.
We look forward to hearing from you!