How to Order Custom Screen Printing and Embroidery from Broken Arrow

Ordering customized garments from Broken Arrow is a snap! Below is a basic outline of the easy steps we use to create your custom garments. Have a question? You can visit our Frequently Asked Questions Page for the most common questions, call us at 800.810.4692 or Contact Us via email.

  1. Start by utilizing our instant online quote system to find what you are looking for. Click on Start Order once you receive a quote you are comfortable with. Enter your information then click on send. A customer service representative will contact you with in one business day to process your order.
  2. Upload your art. You can use our handy Art Upload Utility to get us your artwork fast. No artwork... no problem. Just let us know what we need to design for you and our art department will make it happen.
  3. You can place your order three different ways:
    • VIA EMAIL: Drop us a line and let us know what you need. A Customer Service Representative will take care of your needs promptly. If you have a quote number from our Online Quote System, please reference it so we can have a head start on what you are looking at.
    • BY PHONE: You can place your order with one of our friendly Customer Service Representatives by calling 1.800.810.4692 or 515.251.6999. Our showroom is open Monday-Friday 8am to 6pm Central Standard Time.
    • IN PERSON: Stop in to our showroom at 4133 Merle Hay Road (straight across from Burlington Coat Factory) in Des Moines, Iowa 50310. Our showroom is open Monday-Friday 8am to 6pm Central Standard Time.
  4. Most Artwork is ready for approval in 24 hours or less.
  5. Go online to approve or make changes to your designs.
  6. Upon approval your order will be printed or sewn within 6 business days and shipped to you the following day.