Let Me Introduce Myself

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Hello Everyone! This is my very first blog post….like ever! I’ve not posted a personal blog, Broken Arrow blog and barely even tweet. This will be a new experience for me, but I am really looking forward to trying this whole blogging thing.

I have volunteered to hijack Broken Arrow’s blog for awhile to see what I could contribute to our readers. I have worked at Broken Arrow since I was around 15 years old – starting with the Quality Control position.  I was the last person to make sure the garments going to the customer were PERFECT!! Talk about a stressful job!! Then, when I was about 18 and graduated high school, I was moved to the office to assist in any task needed from helping customers to filing paperwork. When I went off to college at the University of Iowa, Broken Arrow made it possible for me to work from there emailing customers on evenings and weekends. Finally, 8 year after I started working here, I graduated college and started full time. Boy was I excited to not have the stress of finding a job after school. I worked in sales, then became the sales manger, then art manager, then IT manager, then manager of whatever we needed. That brings me to today.  My current job at Broken Arrow is General Manager.

I will be talking about what is happening here at the big BA (we call it that sometimes- short for Broken Arrow of course) and in the t-shirt world. Hopefully you will find the blogs interesting and useful. If you have topic ideas, want to know something about the company, or anything at all, let me know! We have the most amazing staff so I will probably talk about them also! To see some of the fun things we are doing, check out our Facebook page online at https://www.facebook.com/BrokenArrowWearTs.

Here are some pictures of me so you can put a face to the name (My name is Kortni by the way).

thumbs up

This is the staff and I giving a Thumbs Up to Jeans Day, which aims to raise awareness of sexual assault across Iowa.   I am the one in the Pink.

This is Paul (our production manager) and I recording our newest radio commercial! I’ll try to figure out how to upload that to our Facebook page, otherwise, you can call our sales team and ask for them to put you on hold – it will play then.

Husband

This is my husband and I on our wedding day in November 2009. We’ve almost been married 5 years! Time sure flies when you are having fun.

That’s all for now,  I think my next blog post will be on How to Buy for Groups.  That is also super tricky but we have some really great insider tips.

Until Next Time,

Kortni

About Post Author

Kortni Remer

Hi, I’m Kortni Remer, CEO of Broken Arrow Wear — a second-generation, family-owned custom apparel company. I’ve been in this business for over 20 years, with most of my time spent on the customer service, sales, and operations side. I’ve helped grow Broken Arrow into a multi-million dollar company with in-house production and fulfillment that serves customers all over the U.S. While I’m not the one running the press, I have a strong working knowledge of our production workflows and know what it takes to keep things running smoothly so we can deliver with one of the fastest standard turnaround times in our industry. I still sit on the customer service floor with my team because staying close to our customers (and their feedback) is one of the most valuable things I can do. If you're curious what it looks like behind the scenes of a busy custom apparel shop, follow along as I share real moments, lessons learned, and a look at how we keep things running — from customer service to production and everything in between.
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